Cord Construction's Contact Conquest: CRM & Office 365 Unite

In the world of construction, Cord Construction had a long history dating back to 1979. Renowned for their diverse projects in industrial, municipal, and retail sectors, they constantly evolved their processes, skills, and technology to better serve their employees and clients.

Despite their impressive history, Cord faced a modern challenge: a disorganized web of customer, contractor, and vendor contacts scattered across systems. This chaotic approach hindered their operations and created inefficiencies. They needed a solution that would streamline their CRM, harmonize with third-party systems, and serve their diverse workforce.

Their vision was clear:

  • Empower employees to manage personal and organizational contacts effortlessly.

  • Synchronize select contacts with Office 365, ensuring compatibility with iOS and Android devices.

  • Enable seamless data exports for their existing business applications.

With determination and innovation, Cord Construction embarked on a journey to modernize. They aimed to transform their intricate contact web into a streamlined, efficient system that would propel them into the future. This is the story of how they achieved remarkable results through a CRM upgrade and Office 365 integration, continuing their legacy of excellence in construction.

The Solution

To address these challenges and meet their requirements, Cord Construction enlisted the help of a CRM upgrade and Office 365 integration project. Leveraging a suite of powerful tools, including WinForms built using C#, SQL Server, and Office 365, the company was able to revamp their contact management system.

The results of this project were transformative. Now, all employees of Cord Construction could effortlessly sync their Office 365 contact data with their smartphones, seamlessly integrating it into their day-to-day processes. The CRM upgrade not only enhanced their contact management but also facilitated the export of data for their existing business applications. The adoption of these new technologies significantly streamlined their operations.

This project not only enhanced Cord Construction's contact management but also optimized their processes, improving efficiency and productivity across the company. The successful integration of Office 365 and the CRM upgrade has truly set Cord Construction on a path to even greater success, allowing them to continue their legacy of excellence in the construction industry.