In reviewing the past year as a business, there are several measures to pour over in answering the question ‘How did we do?’. Metrics around revenues, margins, costs, customer satisfaction, and marketing activities can be tracked, compared, and are easy to obsess over in the pursuit of understanding whether progress was made. Yet, like many facets of life that are measured, the answer can easily feel empty without the broader context beyond the numbers. An excellent GPA is a worthy accomplishment, but its value diminishes when compared the story of the student who is also working to pay for schooling, has family commitments, and is participating in extra growth-oriented activities.
This year brought many changes for the Ablesoft team. Outside of the life altering pandemic and shift to remote work came others. Others such as:
Ablesoft families grew with the pregnancy of a first child, an engagement, and another bringing twin foster-children into their home.
Careers shifted, as two new team members joined on in the Summer.
Homes were bought, moved into, and rebuilt due to termite damage.
Families were reinforced by our employees’ increasing adoption of personal duties at home with little ones and parents.
Many changes, but none of them reflected on Ablesoft’s balance sheet or income statement.
According to our metrics, as a company we did make some strides on improving. We were fortunate to gain stability in a time where stability is hard to come by. Despite the many changes, we were able to continue our pursuit of new technology and improved methods of serving our customers.
Yet, when thinking about our progress in 2020, our balance sheet won’t serve as the ultimate measure of our success. Rather, it will be the endurance, accomplishments, and stories of the ASI team that will define our success in 2020.
From the team of Ableosft, we wish you a highly successful 2021 and look forward to being a part of that success.